Digital Assistants/Chatbots: What Should Patients Expect?

Digital assistants like Siri , Alexa, Cortana and Google Assistant are becoming commonplace  in our houses, devices and apps. Soon these same assistants will begin offering healthcare related services. Here’s a look at what to expect for the next 2 years. Soon these digital assistants may also order our medications or schedule dental cleanings. For example, Microsoft and others now offer AI-platforms for developers to create bot services. Possibly, creating digital medical assistant services.  Imagine asking: “Siri:  Find me a Heart Surgeon!” But are patients ready to accept medical advice from an algorithm? Currently, healthcare digital assistants are chatbots. Their user interface is primarily textual. Equipped with natural…

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